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Message type: E = Error
Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions
Message number: 046
Message text: Display of SXP data started in new modus
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CRMS4_PS_TOOLS_UI046
- Display of SXP data started in new modus ?The SAP error message CRMS4_PS_TOOLS_UI046 typically indicates that there is an issue related to the display of SXP (Service Experience Platform) data in a new mode or context. This error can occur in the context of CRM (Customer Relationship Management) applications, particularly when dealing with service-related data.
Cause:
- Configuration Issues: The error may arise due to incorrect configuration settings in the CRM system or the SXP component.
- Data Inconsistencies: There may be inconsistencies or missing data in the SXP records that the system is trying to display.
- Authorization Problems: The user may not have the necessary authorizations to view the SXP data in the new mode.
- System Updates or Changes: Recent updates or changes to the system could lead to compatibility issues with the SXP display functionality.
Solution:
- Check Configuration: Review the configuration settings for the SXP and ensure that they are correctly set up. This may involve checking the customizing settings in the SAP system.
- Data Validation: Validate the SXP data to ensure that all required fields are populated and that there are no inconsistencies. You may need to run data consistency checks or reports.
- Authorization Check: Verify that the user has the necessary authorizations to access the SXP data. This can be done by checking the user roles and authorizations in the SAP system.
- Review System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
- Consult Documentation: Refer to SAP documentation or notes related to the specific version of the CRM and SXP components you are using. There may be known issues or patches available.
- Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may have additional insights or solutions based on the specific version and configuration of your system.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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