How To Fix CRMS4_PS_TOOLS116 - Decimals of currency Customizing are not consistent

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 116

• Message text: Decimals of currency Customizing are not consistent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS116 - Decimals of currency Customizing are not consistent ?

  The SAP error message CRMS4_PS_TOOLS116 indicates that there is an inconsistency in the decimal places defined for currencies in the system. This typically occurs when the configuration for currency settings does not match across different areas of the system, leading to issues in processing transactions that involve currency amounts.
  Cause:
  
  Inconsistent Currency Configuration: The decimal places for a specific currency may be defined differently in various customizing settings (e.g., in the company code settings, controlling area settings, or other relevant areas).
  Customizing Errors: Changes made to currency settings in one area may not have been replicated in others, leading to discrepancies.
  Data Migration Issues: If data has been migrated from another system, inconsistencies in currency settings may arise if the source system had different configurations.
  
  Solution:
  
  
  Check Currency Configuration:
  
  Go to the transaction code OB08 (Maintain Exchange Rates) and verify the decimal places for the currencies involved.
  Check the customizing settings in SPRO (SAP Reference IMG) under Financial Accounting (New) > Financial Accounting Global Settings (New) > Currencies > Define Decimal Places for Currencies.
  
  
  
  Standardize Decimal Places:
  
  Ensure that the decimal places for the currency are consistent across all relevant customizing areas. This includes company codes, controlling areas, and any other relevant settings.
  
  
  
  Review Customizing Settings:
  
  Use transaction SPRO to navigate through the relevant customizing paths and ensure that all settings are aligned.
  If necessary, adjust the settings to ensure that the decimal places are consistent.
  
  
  
  Test Transactions:
  
  After making changes, perform test transactions to ensure that the error no longer occurs and that currency calculations are processed correctly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to currency configuration for any additional guidance or best practices.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  OB08: Maintain Exchange Rates
  SPRO: SAP Reference IMG
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the configurations, consider reaching out to SAP support for further assistance.
  
  By ensuring that the currency decimal places are consistent across all relevant settings, you should be able to resolve the CRMS4_PS_TOOLS116 error.