How To Fix CRMS4_PS_TOOLS068 - Maximum number of entitlement periods limited to &1 entries

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 068

• Message text: Maximum number of entitlement periods limited to &1 entries

What causes this issue?

The number of entitlement periods to be displayed has been limited, and
not all periods for the complete selection range are displayed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS068 - Maximum number of entitlement periods limited to &1 entries ?

  The SAP error message CRMS4_PS_TOOLS068 indicates that the maximum number of entitlement periods has been exceeded. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with service entitlements or service contracts.
  Cause:
  The error is triggered when the system attempts to create or manage entitlement periods, and the number of periods exceeds the predefined limit set in the system configuration. This limit is defined by the parameter &1, which represents the maximum number of entitlement periods allowed.
  Solution:
  To resolve this error, you can consider the following steps:
  
  
  Check Configuration Settings:
  
  Review the configuration settings for entitlement periods in your SAP system. You may need to adjust the maximum number of allowed entitlement periods if it is set too low for your business needs.
  
  
  
  Reduce the Number of Entitlement Periods:
  
  If possible, reduce the number of entitlement periods you are trying to create or manage. This may involve consolidating periods or adjusting the service contract details.
  
  
  
  Consult SAP Documentation:
  
  Refer to the SAP Help Portal or relevant documentation for guidance on managing entitlement periods and understanding the configuration settings.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through configuration changes or if you need further assistance, consider reaching out to SAP Support for help. They can provide insights specific to your system setup.
  
  
  
  Review Custom Developments:
  
  If there are any custom developments or enhancements in your SAP system related to entitlement management, review them to ensure they are not causing the issue.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access configuration settings or CRMD_ORDER to manage service orders and entitlements.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  User Roles and Authorizations: Ensure that the user roles and authorizations are correctly set up to manage entitlements and service contracts.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.