How To Fix CRMS4_PS_TOOLS043 - Specify either an SXP type or a Frq.Map Type / DDR type combination

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 043

• Message text: Specify either an SXP type or a Frq.Map Type / DDR type combination

What causes this issue?

Neither a <DS:GLOS.49F963515A413880E10000000A421947>SXP type</> nor a
combination of frequency mapping type and due date rule type has been
specified.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Specify either an SXP type or a combination of frequency mapping type
and due date rule type.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS043 - Specify either an SXP type or a Frq.Map Type / DDR type combination ?

  The SAP error message CRMS4_PS_TOOLS043 indicates that there is a problem with the configuration of a specific process or tool within the SAP system, particularly related to the SXP (Service Experience Platform) type or the Frequency Map (Frq.Map) type / DDR (Data Distribution Rules) type combination. This error typically arises in the context of CRM (Customer Relationship Management) or related applications where specific configurations are required for processing.
  Cause:
  The error occurs when the system expects either an SXP type or a combination of Frequency Map type and DDR type to be specified, but neither is provided. This can happen due to:
  
  Missing Configuration: The required settings for SXP or the combination of Frequency Map and DDR types have not been defined in the system.
  Incorrect Data Entry: The user may have entered incorrect or incomplete data in the relevant fields.
  System Customization: Custom developments or modifications in the system may have led to the requirement of these parameters not being met.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in the SAP system.
  Ensure that the SXP type is defined if you are using it.
  If you are using a Frequency Map and DDR type combination, ensure both are correctly configured and linked.
  
  
  
  Review Input Data:
  
  Verify the data being inputted in the transaction or process that triggered the error.
  Ensure that the necessary fields for SXP type or Frequency Map and DDR type are filled out correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on the specific configuration settings required for your scenario.
  
  
  
  Check for Custom Developments:
  
  If there are custom developments in your SAP environment, review them to ensure they are not interfering with the expected configurations.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking configurations and input data, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version, you may need to use specific transaction codes to access configuration settings related to CRM or SXP.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the CRMS4_PS_TOOLS043 error in your SAP system.