How To Fix CRMS4_PS_NET165 - Cannot determine the predecessor NCD for NCU &2, payment period &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 165

• Message text: Cannot determine the predecessor NCD for NCU &2, payment period &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET165 - Cannot determine the predecessor NCD for NCU &2, payment period &3 ?

  The SAP error message CRMS4_PS_NET165 indicates that the system is unable to determine the predecessor Non-Contractual Document (NCD) for a Non-Contractual Unit (NCU) during a specific payment period. This error typically arises in the context of SAP CRM (Customer Relationship Management) and can be related to various issues in the configuration or data setup.
  Causes:
  
  Missing Predecessor Document: The predecessor NCD that is supposed to be linked to the NCU may not exist or may not be correctly configured in the system.
  Incorrect Configuration: There may be issues with the configuration of the payment terms or the relationship between the NCU and NCD.
  Data Inconsistencies: There could be inconsistencies in the data, such as missing entries in the database or incorrect references.
  Authorization Issues: The user may not have the necessary authorizations to access the predecessor document.
  Custom Development: If there are custom developments or enhancements in the system, they may not be functioning correctly, leading to this error.
  
  Solutions:
  
  Check Predecessor Document: Verify if the predecessor NCD exists in the system. If it does not, you may need to create it or correct the reference.
  Review Configuration: Check the configuration settings related to payment terms and the relationship between NCU and NCD. Ensure that they are set up correctly.
  Data Consistency Check: Run data consistency checks to identify any inconsistencies in the database. You may need to use transaction codes like SE16 or SE11 to inspect the relevant tables.
  Authorization Check: Ensure that the user has the necessary authorizations to access the predecessor document. You may need to consult with your SAP security team.
  Debugging: If the issue persists, consider debugging the process to identify where the error is occurring. This may require the assistance of a developer or SAP consultant.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in navigating the CRM order management.
  Documentation: Review SAP documentation related to CRM and payment processing to understand the expected behavior and configuration settings.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.