How To Fix CRMS4_PS_NET091 - GPD items not determined (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 091

• Message text: GPD items not determined (internal error)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET091 - GPD items not determined (internal error) ?

  The SAP error message CRMS4_PS_NET091 indicates that the system was unable to determine GPD (Global Product Data) items for a particular transaction or process. This error typically arises in the context of SAP CRM (Customer Relationship Management) and can be related to various factors, including configuration issues, missing data, or internal inconsistencies.
  Causes:
  
  Missing Configuration: The GPD items may not be properly configured in the system. This could include missing master data or incorrect settings in the relevant customizing transactions.
  Data Inconsistencies: There may be inconsistencies in the data that prevent the system from determining the GPD items. This could involve missing or incorrect entries in related tables.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the required data, leading to this error.
  Internal Errors: There could be internal errors or bugs in the SAP system that prevent the proper determination of GPD items.
  
  Solutions:
  
  Check Configuration: Review the configuration settings related to GPD items in the SAP system. Ensure that all necessary master data is correctly set up.
  Data Validation: Validate the data involved in the transaction. Check for any missing or incorrect entries that could be causing the issue.
  Authorization Check: Ensure that the user has the necessary authorizations to access the required data. This may involve checking roles and permissions in the SAP system.
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require the assistance of a technical consultant or developer.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. Sometimes, SAP releases updates to fix known issues.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the transaction codes and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator) for debugging or SM37 (Job Monitoring) to check for background job errors.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to GPD and CRM processes to ensure that you are following best practices.
  
  By following these steps, you should be able to identify the cause of the CRMS4_PS_NET091 error and implement a suitable solution.