How To Fix CRMS4_PS_NET089 - NCD item not created (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 089

• Message text: NCD item not created (internal error)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET089 - NCD item not created (internal error) ?

  The SAP error message CRMS4_PS_NET089, which indicates that an NCD (Non-Conformance Document) item was not created due to an internal error, can arise from various underlying issues. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Configuration Issues: There may be misconfigurations in the CRM or PS (Project System) settings that prevent the creation of NCD items.
  Authorization Problems: The user may lack the necessary authorizations to create NCD items.
  Data Inconsistencies: Inconsistent or incomplete data in the system can lead to errors during the creation process.
  System Bugs: There may be bugs or issues in the specific version of SAP you are using that affect the NCD creation process.
  Missing Dependencies: Required dependencies or prerequisites for creating NCD items may not be met.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for CRM and PS to ensure they are set up correctly for NCD creation. This includes checking the relevant customizing settings in transaction SPRO.
  Review Authorizations: Ensure that the user has the necessary authorizations to create NCD items. This can be checked in transaction SU53 or by consulting with your security team.
  Data Validation: Validate the data being used to create the NCD item. Ensure that all required fields are filled out and that the data is consistent.
  Check for Notes and Patches: Look for SAP Notes or patches that address known issues related to this error. You can search the SAP Support Portal for relevant notes.
  Debugging: If you have access to debugging tools, you can analyze the process to identify where the internal error occurs. This may require assistance from a developer or SAP Basis team.
  Consult SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, user roles, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be involved in the NCD creation process.
  SAP Notes: Regularly check for SAP Notes related to CRM and PS that may provide fixes or workarounds for this error.
  Documentation: Review SAP documentation for CRM and PS to understand the expected behavior and requirements for NCD creation.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRMS4_PS_NET089 error. If the problem continues, involving your SAP support team or consulting with SAP directly may be necessary.