How To Fix CRMS4_PS_NET026 - Net calculation of NCU &2 failed (payment family &3 does not exist)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_PS_NET - Net Calculation

  • Message number: 026

  • Message text: Net calculation of NCU &2 failed (payment family &3 does not exist)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_PS_NET026 - Net calculation of NCU &2 failed (payment family &3 does not exist) ?

    The SAP error message CRMS4_PS_NET026 indicates that there is an issue with the net calculation of a payment family in the context of SAP CRM (Customer Relationship Management) or SAP S/4HANA. The error specifically states that the net calculation for the NCU (Net Calculation Unit) has failed because the specified payment family does not exist.

    Cause:

    1. Missing Payment Family: The payment family referenced in the error message does not exist in the system. This could be due to incorrect configuration or data entry.
    2. Incorrect Configuration: The payment family may not have been set up correctly in the system, or it may have been deleted or deactivated.
    3. Data Inconsistency: There may be inconsistencies in the data related to the payment family, such as missing or incorrect entries in the relevant tables.
    4. Authorization Issues: The user may not have the necessary authorizations to access the payment family data.

    Solution:

    1. Check Payment Family Configuration:

      • Navigate to the configuration settings for payment families in your SAP system.
      • Verify that the payment family referenced in the error message exists and is correctly configured.
    2. Create or Activate Payment Family:

      • If the payment family does not exist, you may need to create it.
      • If it exists but is inactive, you may need to activate it.
    3. Review Data Entries:

      • Check the relevant tables (e.g., TCRMS4_PF) to ensure that the payment family and its associated data are correctly entered.
      • Look for any inconsistencies or missing entries.
    4. Authorization Check:

      • Ensure that the user encountering the error has the necessary authorizations to access and modify payment family data.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on configuring payment families and resolving related errors.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO for configuration or SE11 to check table entries.
    • SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to identify and resolve the issue related to the CRMS4_PS_NET026 error message.

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