How To Fix CRMS4_PS_NET021 - Deduction class &1 of deduction type &2 is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 021

• Message text: Deduction class &1 of deduction type &2 is not supported

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET021 - Deduction class &1 of deduction type &2 is not supported ?

  The SAP error message CRMS4_PS_NET021 indicates that there is an issue with the deduction class and type in the context of pricing or deductions in the SAP CRM system. This error typically arises when the system encounters a deduction class that is not supported for the specified deduction type.
  Cause:
  
  Invalid Deduction Class/Type: The deduction class specified in the transaction does not correspond to a valid or supported deduction type in the system.
  Configuration Issues: There may be a configuration issue in the pricing procedure or the deduction types that have been set up in the system.
  Master Data Issues: The master data related to the customer, material, or pricing conditions may not be correctly maintained, leading to unsupported combinations.
  Custom Development: If there are custom developments or enhancements in the pricing logic, they may not be handling the deduction class/type correctly.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SPRO transaction and navigate to the relevant configuration settings for pricing and deductions.
  Ensure that the deduction class and type are correctly defined and that they are compatible with each other.
  
  
  
  Review Master Data:
  
  Check the master data for the customer and material involved in the transaction. Ensure that all relevant fields are correctly filled out and that there are no inconsistencies.
  
  
  
  Validate Deduction Class/Type:
  
  Verify that the deduction class and type being used in the transaction are valid. You can do this by checking the configuration settings for deduction types in the pricing procedure.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific deduction class and type to understand any limitations or requirements.
  
  
  
  Debugging:
  
  If you have access to development tools, consider debugging the pricing logic to identify where the error is being triggered and why the deduction class/type is not being recognized.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights or patches if it is a known issue.
  
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like VK11 (Maintain Condition Records) or VK31 (Maintain Pricing Conditions) to check and maintain pricing conditions.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.