How To Fix CRMS4_PS_NET019 - Payment family &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 019

• Message text: Payment family &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET019 - Payment family &1 does not exist ?

  The SAP error message CRMS4_PS_NET019 indicates that a payment family specified in the system does not exist. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with payment processing or financial transactions.
  Cause:
  
  Missing Payment Family: The payment family referenced in the transaction or configuration does not exist in the system. This could be due to incorrect configuration or a missing entry in the relevant tables.
  Incorrect Configuration: The payment family might not have been set up correctly in the system, or it may have been deleted or deactivated.
  Data Entry Error: There could be a typographical error in the payment family identifier being used in the transaction.
  
  Solution:
  
  
  Check Payment Family Configuration:
  
  Navigate to the configuration settings for payment families in SAP. This can typically be found in the customizing settings under Financials or CRM settings.
  Ensure that the payment family you are trying to use is correctly defined and active.
  
  
  
  Create or Activate Payment Family:
  
  If the payment family does not exist, you may need to create it. This involves defining the payment family in the relevant configuration area.
  If it exists but is inactive, you may need to activate it.
  
  
  
  Verify Data Entry:
  
  Double-check the payment family identifier being used in your transaction. Ensure that it matches exactly with what is defined in the system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for specific instructions on how to manage payment families in your version of SAP.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings or SE11 to check the relevant database tables.
  Tables: Look into tables related to payment processing, such as T_FI_PAYFAM or similar, to see if the payment family is listed.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.