How To Fix CRMS4_PS_NET005 - Invalid data format for gross payment item &2 (VersionID &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 005

• Message text: Invalid data format for gross payment item &2 (VersionID &1)

What causes this issue?

In order for the system to execute a net calculation successfully, a
gross payment item has to fulfill certain requirements.
At least one of the following required attributes is missing:
Payment recipient number
Payment recipient GUID
Payment family
Payment frequency type
Due date rule type
Begin date of settlement period
End date of settlement period
Kind of SXP (Entitlement or Deduction)

System Response

The net calculation processing is not executed.

How to fix this error?

Contact your system administrator as this may be an internal program
error.

Procedure for System Administrators

The gross payment document item which caused the problem has the version
ID &V1& and the item ID &V2&.
Check if a customer-specific adjustment caused this problem. If this is
not the case, contact SAP providing the gross payment document version
ID and item ID.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET005 - Invalid data format for gross payment item &2 (VersionID &1) ?

  The SAP error message CRMS4_PS_NET005 indicates that there is an issue with the data format for a gross payment item in the context of SAP CRM (Customer Relationship Management) and its integration with other modules, such as SAP ERP. This error typically arises when the system encounters data that does not conform to the expected format or structure.
  Cause:
  
  Invalid Data Format: The gross payment item data being processed does not match the expected format. This could be due to incorrect data types, missing fields, or improperly formatted values.
  Version ID Issues: The Version ID specified in the error message may not correspond to a valid or existing version in the system.
  Configuration Issues: There may be configuration settings in the system that are not aligned with the data being processed.
  Data Migration Issues: If data has been migrated from another system, it may not have been transformed correctly to fit the expected format in SAP.
  
  Solution:
  
  Check Data Format: Review the data being processed for the gross payment item. Ensure that it adheres to the expected format, including data types and required fields.
  Validate Version ID: Verify that the Version ID mentioned in the error message is valid and corresponds to an existing version in the system. If it is not valid, correct it.
  Review Configuration: Check the configuration settings related to payment processing in SAP CRM and ensure they are set up correctly.
  Data Cleansing: If the data has been migrated, perform data cleansing to ensure that all records conform to the expected format.
  Debugging: If you have access to debugging tools, you can trace the process to identify where the invalid data is being introduced.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Use relevant transaction codes (e.g., SE80 for Object Navigator, SE37 for Function Module) to analyze the program or function module that is generating the error.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.