How To Fix CRMS4_PS_NET004 - Net calculation units can not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 004

• Message text: Net calculation units can not be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET004 - Net calculation units can not be determined ?

  The SAP error message CRMS4_PS_NET004 indicates that the system is unable to determine the net calculation units for a particular process or transaction. This error typically arises in the context of SAP CRM (Customer Relationship Management) and can be related to various factors, including configuration issues, missing data, or incorrect settings.
  Causes:
  
  Missing Configuration: The net calculation units may not be properly configured in the system. This could be due to missing entries in the customizing settings for pricing or conditions.
  Incomplete Master Data: The relevant master data (such as materials, customers, or pricing conditions) may be incomplete or incorrectly maintained.
  Incorrect Condition Records: There may be issues with the condition records that are supposed to determine the net calculation units.
  Missing or Incorrect Pricing Procedure: The pricing procedure assigned to the transaction may not be set up correctly or may not include the necessary calculation steps.
  Transaction Type Issues: The transaction type being used may not be compatible with the net calculation units.
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings in the SAP system related to pricing and net calculation units. Ensure that all necessary entries are made in the customizing settings.
  
  Transaction code: SPRO ? Navigate to the relevant sections for pricing and conditions.
  
  
  
  Review Master Data: Ensure that all relevant master data is complete and correctly maintained. This includes checking the material master, customer master, and any other relevant data.
  
  Transaction codes: MM03 for material master, XD03 for customer master.
  
  
  
  Verify Condition Records: Check the condition records to ensure they are correctly set up and active. You can use transaction codes like VK11 to create or VK12 to change condition records.
  
  
  Check Pricing Procedure: Ensure that the pricing procedure assigned to the transaction is correct and includes the necessary calculation steps for net calculation units.
  
  Transaction code: V/08 to view and maintain pricing procedures.
  
  
  
  Analyze Transaction Type: Verify that the transaction type being used is appropriate for the process and that it is configured to handle net calculation units.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error. Sometimes, there are known issues or patches that can resolve the problem.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on pricing and condition management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Testing: After making changes, perform thorough testing to ensure that the issue is resolved and that the net calculation units are now being determined correctly.
  
  If the issue persists after following these steps, it may be beneficial to involve your SAP support team or a consultant with expertise in SAP CRM and pricing configuration.