How To Fix CRMS4_PS_GROSS237 - Sum of amounts is negative between &1 and &2

CRMS4_PS_GROSS237 - Overview

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 237

• Message text: Sum of amounts is negative between &1 and &2

What causes this issue?

During the entitlement calculation, calculation of the gross reduction
amount produces a negative gross entitlement amount. Negative gross
entitlement amounts are not allowed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the associated rule-based reduction or change the reduction amount
you entered manually for the period between &V1& and &V2&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRMS4_PS_GROSS237 - Details

• The SAP error message CRMS4_PS_GROSS237 indicates that there is an issue with the sum of amounts in a particular context, where the total is negative between two specified values (denoted as &1 and &2). This error typically arises in the context of CRM (Customer Relationship Management) and can be related to various financial transactions or calculations.
  
  Cause:
  
  Negative Values: The most common cause of this error is that there are negative amounts being processed in a way that results in an overall negative sum. This can happen if there are discounts, returns, or adjustments that exceed the total of the positive amounts.
  Data Entry Errors: Incorrect data entry, such as entering a negative value where it should not be, can lead to this error.
  
  Configuration Issues: There may be issues with the configuration of the pricing or discounting logic in the system that leads to incorrect calculations.
  Inconsistent Data: If there are inconsistencies in the