How To Fix CRMS4_PS_GROSS232 - Rollback work executed in &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 232

• Message text: Rollback work executed in &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_GROSS232 - Rollback work executed in &1 ?

  The SAP error message CRMS4_PS_GROSS232 with the description "Rollback work executed in &1" typically indicates that a rollback has occurred during a process in the SAP CRM system, specifically related to the processing of a business transaction. This error can arise due to various reasons, including data inconsistencies, issues with the underlying database, or problems with the application logic.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  Database Locking Issues: If multiple transactions are trying to access the same data simultaneously, it can lead to locking issues that cause a rollback.
  Application Errors: Bugs or issues in the application logic can lead to unexpected behavior and rollbacks.
  System Resource Issues: Insufficient system resources (like memory or processing power) can lead to failures in processing transactions.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to errors during transaction processing.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into what caused the rollback.
  Data Consistency Check: Perform a consistency check on the data involved in the transaction. Ensure that all required data is present and correct.
  Database Locks: Investigate if there are any database locks that might be causing the issue. You can use transaction SM12 to check for locks.
  Review Custom Code: If there are any custom enhancements or modifications, review the code for potential issues that could lead to rollbacks.
  System Resources: Monitor system resources to ensure that the SAP system has adequate memory and processing power.
  Configuration Review: Check the configuration settings related to the CRM module to ensure they are set up correctly.
  SAP Notes: Search for relevant SAP Notes that might address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM12 (Display and Delete Locks), and ST22 (Dump Analysis) to help diagnose the issue.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurred.
  Documentation: Review SAP documentation related to CRM and transaction processing for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the CRMS4_PS_GROSS232 error and implement a suitable solution.