How To Fix CRMS4_PS_GROSS224 - No ID found for main partner of SSP &1 (type &2) - no index created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 224

• Message text: No ID found for main partner of SSP &1 (type &2) - no index created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_GROSS224 - No ID found for main partner of SSP &1 (type &2) - no index created ?

  The SAP error message CRMS4_PS_GROSS224 indicates that the system could not find an ID for the main partner of a Service Provider (SSP) in the context of a specific business transaction. This error typically arises in the SAP Customer Relationship Management (CRM) module when there is an issue with partner determination or data consistency.
  Cause:
  
  Missing Partner Data: The main partner (e.g., sold-to party, ship-to party) is not defined or is missing in the relevant transaction or document.
  Incorrect Partner Type: The partner type specified in the transaction may not be valid or recognized by the system.
  Data Inconsistency: There may be inconsistencies in the master data related to partners, such as missing entries in the partner function table.
  Index Not Created: The system may not have created an index for the partner data, which can happen if the data was not properly saved or if there was an error during the data entry process.
  
  Solution:
  
  
  Check Partner Determination:
  
  Go to the relevant transaction (e.g., sales order, service order) and verify that the main partner is correctly assigned.
  Ensure that the partner type is valid and corresponds to the expected partner functions.
  
  
  
  Review Master Data:
  
  Check the master data for the business partner involved. Ensure that all necessary partner roles are filled out correctly.
  Use transaction codes like BP (Business Partner) to review and maintain partner data.
  
  
  
  Recreate Index:
  
  If the index for the partner data is missing, you may need to run a program or transaction to recreate it. This can often be done through background jobs or specific SAP transactions designed for data consistency checks.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues related to partner determination.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the partner determination is failing. This may require technical expertise in ABAP or access to a developer.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant transaction data.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner maintenance, CRMD_ORDER for CRM order management, and SE11 for data dictionary checks.
  Partner Functions: Understand the different partner functions and their roles in the business process to ensure correct configuration.
  Data Consistency Checks: Regularly perform data consistency checks to ensure that partner data is accurate and complete.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CRMS4_PS_GROSS224.