How To Fix CRMS4_PS_GROSS107 - Inconsistency in Customizing access

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 107

• Message text: Inconsistency in Customizing access

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_GROSS107 - Inconsistency in Customizing access ?

  The SAP error message CRMS4_PS_GROSS107 indicates an inconsistency in the customizing access related to the SAP CRM system. This error typically arises when there are issues with the configuration settings or when the system is unable to access certain customizing settings that are required for processing.
  Cause:
  
  Missing Customizing Settings: The error may occur if certain customizing settings are not maintained or are missing in the system.
  Inconsistent Data: There may be inconsistencies in the data that is being accessed, such as missing entries in the customizing tables.
  Authorization Issues: The user may not have the necessary authorizations to access certain customizing settings.
  Transport Issues: If changes were transported from one system to another (e.g., from development to production), there may be inconsistencies due to incomplete or failed transports.
  
  Solution:
  
  
  Check Customizing Settings: 
  
  Go to the relevant customizing transaction (e.g., SPRO) and verify that all necessary settings are correctly maintained.
  Ensure that all required entries in the customizing tables are present.
  
  
  
  Review Authorizations: 
  
  Check the user’s authorizations to ensure they have the necessary permissions to access the customizing settings.
  Use transaction SU53 to analyze authorization issues after the error occurs.
  
  
  
  Consistency Check: 
  
  Run consistency checks on the customizing settings to identify any discrepancies.
  Use transaction code SE11 to check the relevant tables for missing or inconsistent entries.
  
  
  
  Transport Management: 
  
  If the issue arose after a transport, check the transport logs for any errors or warnings.
  Ensure that all necessary customizing settings were included in the transport request.
  
  
  
  SAP Notes: 
  
  Search for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  
  
  Debugging: 
  
  If the issue persists, consider debugging the program or transaction that triggers the error to identify the root cause.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SU53 (Authorization Check), SE11 (Data Dictionary), and SE80 (Object Navigator).
  SAP Community: Engage with the SAP Community or forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to CRM customizing to ensure that all necessary configurations are in place.
  
  If the problem continues after following these steps, it may be beneficial to consult with an SAP Basis or CRM consultant who can provide deeper insights into the system configuration and troubleshooting.