How To Fix CRMS4_PS_GROSS106 - Inconsistency in GED item

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 106

• Message text: Inconsistency in GED item

What causes this issue?

The entitlement type is inconsistent.
An entitlement type is specified by a benefit, a payment recipient, and
a benefit beneficiary. In the given case, one of these attributes is not
provided.

System Response

Gross payment calculation is stopped.

How to fix this error?

Check the underlying gross entitlement document.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_GROSS106 - Inconsistency in GED item ?

  The SAP error message CRMS4_PS_GROSS106 indicates an inconsistency in the GED (Generic Event Driven) item within the SAP CRM (Customer Relationship Management) system. This error typically arises when there are discrepancies in the data related to the GED item, which can affect the processing of business transactions.
  Cause:
  The inconsistency can be caused by several factors, including:
  
  Data Corruption: Issues during data transfer or updates that lead to incomplete or corrupted data entries.
  Configuration Issues: Incorrect settings in the CRM system that do not align with the expected data structure.
  Missing or Incomplete Data: Required fields or data elements may be missing, leading to inconsistencies.
  Custom Development: If there are custom enhancements or developments, they may not be handling GED items correctly.
  
  Solution:
  To resolve the CRMS4_PS_GROSS106 error, you can follow these steps:
  
  
  Check Data Consistency:
  
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies.
  Look for missing or incorrect entries in the GED-related tables.
  
  
  
  Review Configuration:
  
  Ensure that the configuration settings for GED items are correctly set up in the system.
  Check the customizing settings in transaction SPRO to ensure that all necessary configurations are in place.
  
  
  
  Data Repair:
  
  If you identify corrupted or missing data, you may need to repair it manually or through a data correction program.
  Use transaction SM37 to check for any background jobs that may have failed and address those issues.
  
  
  
  Check for Notes and Patches:
  
  Search the SAP Support Portal for any relevant SAP Notes that address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Consult SAP Support:
  
  If the issue persists after performing the above checks, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, SPRO, and SM37 for data analysis and configuration checks.
  SAP Notes: Regularly check for SAP Notes related to GED items and CRM inconsistencies, as these can provide specific guidance or fixes.
  Documentation: Review SAP documentation on GED items and CRM configuration to ensure compliance with best practices.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the CRMS4_PS_GROSS106 error in your SAP system.