How To Fix CRMS4_PS_GROSS058 - Tax category for GED item from &1 to &2 not consistent for SXP item &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 058

• Message text: Tax category for GED item from &1 to &2 not consistent for SXP item &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_GROSS058 - Tax category for GED item from &1 to &2 not consistent for SXP item &3 ?

  The SAP error message CRMS4_PS_GROSS058 indicates that there is an inconsistency in the tax category for a GED (Goods and Services) item in relation to an SXP (Service Item) item. This error typically arises in the context of SAP CRM (Customer Relationship Management) when dealing with pricing and tax calculations.
  Cause:
  The error occurs when the tax category assigned to a GED item does not match the tax category of the corresponding SXP item. This inconsistency can happen due to various reasons, such as:
  
  Configuration Issues: The tax categories for different item types may not be properly configured in the system.
  Data Entry Errors: Incorrect data entry during the creation or modification of the items can lead to mismatched tax categories.
  Master Data Issues: The master data for the items may not be aligned, leading to inconsistencies in tax category assignments.
  Changes in Tax Regulations: Updates in tax regulations or changes in business processes may not have been reflected in the system.
  
  Solution:
  To resolve the CRMS4_PS_GROSS058 error, you can follow these steps:
  
  
  Check Tax Category Configuration:
  
  Go to the configuration settings for tax categories in your SAP system.
  Ensure that the tax categories for GED and SXP items are correctly defined and aligned.
  
  
  
  Review Item Master Data:
  
  Check the master data for both the GED item and the SXP item.
  Ensure that the tax categories assigned to both items are consistent and correct.
  
  
  
  Correct Data Entry:
  
  If the error is due to incorrect data entry, update the tax category for the affected item(s) to ensure consistency.
  You can do this through the item maintenance transaction in SAP.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or guidelines regarding tax category assignments in your organization to ensure compliance with business rules.
  
  
  
  Test Changes:
  
  After making the necessary changes, test the transaction again to ensure that the error is resolved.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER for order management or MM02 for material master data to check and update item details.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review SAP documentation related to tax configuration and item management for best practices.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the CRMS4_PS_GROSS058 error.