Message type: E = Error
Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment
Message number: 047
Message text: For SSP &1: Entitlement calculation kept manual amount of GED &2
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CRMS4_PS_GROSS047
- For SSP &1: Entitlement calculation kept manual amount of GED &2 ?The SAP error message CRMS4_PS_GROSS047 typically relates to the calculation of entitlements in the SAP Customer Relationship Management (CRM) system, particularly when dealing with Service Provider (SSP) scenarios. This error indicates that the entitlement calculation has retained a manual amount for a specific Gross Entitlement Determination (GED).
Cause: The error message is triggered when the system encounters a situation where the entitlement calculation process has not been able to automatically determine the entitlement amount and has instead retained a manually entered amount. This can occur due to several reasons, including: Manual Adjustments: A user may have manually adjusted the entitlement amount, which the system is now retaining.
Configuration Issues: There may be issues with the configuration of the entitlement calculation rules or the underlying data that prevent the system from calculating the entitlement automatically. Data Inconsistencies: Inconsistencies in the data related to the customer, contract, or service may lead to the system being unable to
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