How To Fix CRMS4_PS_GROSS042 - SSP &1 item &2 has a GED item in GED &3 ending too late

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 042

• Message text: SSP &1 item &2 has a GED item in GED &3 ending too late

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_GROSS042 - SSP &1 item &2 has a GED item in GED &3 ending too late ?

  The SAP error message CRMS4_PS_GROSS042 typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with service processing or project management. This error indicates that there is a mismatch in the timing of items related to a GED (General Event Data) item. Specifically, it suggests that an item in the service order or project has a GED item that is ending later than expected.
  Cause:
  
  Timing Mismatch: The error is primarily caused by a GED item that has a defined end date that is later than the end date of the item in question. This can happen if the scheduling of tasks or events is not aligned properly.
  Configuration Issues: There may be configuration settings in the system that are not set up correctly, leading to discrepancies in the expected timelines.
  Data Inconsistencies: There could be inconsistencies in the data entered for the service order or project, such as incorrect dates or missing information.
  
  Solution:
  
  Check Dates: Review the end dates of the items involved. Ensure that the end date of the GED item is not later than the end date of the item that is causing the error.
  Adjust Scheduling: If the GED item is indeed supposed to end later, you may need to adjust the scheduling of the related items to ensure they align correctly.
  Review Configuration: Check the configuration settings related to GED and service processing in your SAP system. Ensure that they are set up correctly to avoid such mismatches.
  Data Correction: If there are data inconsistencies, correct the relevant entries in the system. This may involve updating the end dates or other related fields.
  Consult Documentation: Refer to SAP documentation or support notes related to this error message for additional guidance and troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to view and edit service orders or CJ20N for project management.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.