How To Fix CRMS4_PS_GROSS031 - GED &1 item &2, based on SDP &3 item &4, can only have negative amounts

CRMS4_PS_GROSS031 - Overview

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 031

• Message text: GED &1 item &2, based on SDP &3 item &4, can only have negative amounts

Self-Explanatory Message

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CRMS4_PS_GROSS031 - Details

• The SAP error message CRMS4_PS_GROSS031 indicates that there is an issue with the amount being processed in a specific context related to the SAP CRM (Customer Relationship Management) system, particularly in the context of a sales document or pricing scenario. The message suggests that for a specific item, the system expects a negative amount, but a positive amount or zero has been provided instead.
  
  Cause:
  
  Business Logic: The error typically arises when the business logic dictates that certain items (like discounts, returns, or adjustments) should only have negative amounts. For example, if you are trying to process a return or a discount, the system expects the amount to be negative.
  
  Configuration Issues: There may be configuration settings in the pricing procedure or item category that enforce this rule.
  Data Entry Error: A user may have mistakenly entered a positive amount when a negative amount was expected.
  
  
  Solution:
  
  Check Item Type: Review the item type in the