How To Fix CRMS4_PS_GROSS016 - GED &1 item &2 does not have a payment recipient

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 016

• Message text: GED &1 item &2 does not have a payment recipient

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_GROSS016 - GED &1 item &2 does not have a payment recipient ?

  The SAP error message CRMS4_PS_GROSS016 indicates that a specific item in a transaction does not have a designated payment recipient. This error typically arises in the context of SAP Customer Relationship Management (CRM) or SAP Sales and Distribution (SD) when processing transactions that involve payments, such as sales orders, service orders, or contracts.
  Cause:
  The error occurs when:
  
  An item in the transaction (e.g., a sales order or service order) is missing a payment recipient.
  The payment recipient is not properly defined in the system for the specific item.
  There may be configuration issues in the payment terms or the business partner settings.
  The item may not be linked to a valid business partner that has payment information.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Item Details:
  
  Go to the transaction where the error occurred and check the details of the item (e.g., sales order item).
  Ensure that the payment recipient is specified for the item.
  
  
  
  Review Business Partner Settings:
  
  Navigate to the business partner associated with the transaction.
  Ensure that the business partner has the necessary payment information and is set up correctly.
  
  
  
  Verify Payment Terms:
  
  Check the payment terms assigned to the transaction.
  Ensure that the payment terms are correctly configured and linked to the appropriate payment recipient.
  
  
  
  Configuration Settings:
  
  If you have access to configuration settings, review the settings related to payment recipients in the relevant customizing transactions (e.g., SPRO).
  Ensure that the settings for payment recipients are correctly defined for the relevant document types.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on the error message and its implications.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner), VA02 (Change Sales Order), or CRMD_ORDER (CRM Order Management) to investigate the issue.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that the user has the necessary authorizations to view and edit payment recipient information.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CRMS4_PS_GROSS016.