How To Fix CRMS4_PS_GROSS015 - SXP &1 item &2 does not have a matching item in GED &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 015

• Message text: SXP &1 item &2 does not have a matching item in GED &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_GROSS015 - SXP &1 item &2 does not have a matching item in GED &3 ?

  The SAP error message CRMS4_PS_GROSS015 typically indicates a mismatch between items in the Sales Order (or another related document) and the corresponding items in the Goods Entry Document (GED). This error can occur in various scenarios, particularly in the context of SAP CRM and SAP ERP integration.
  Cause:
  The error message SXP &1 item &2 does not have a matching item in GED &3 suggests that:
  
  Item Mismatch: The item specified in the error message (item &2) in the Sales Order or related document does not have a corresponding entry in the Goods Entry Document (GED) specified (GED &3).
  Data Inconsistency: There may be inconsistencies in the data between the Sales Order and the Goods Entry Document, possibly due to manual changes, incorrect data entry, or issues during the document creation process.
  Document Status: The status of the documents involved may not allow for the expected processing, such as if the GED is not yet created or is in a different status.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Item Details: Verify the details of the item in the Sales Order and the corresponding Goods Entry Document. Ensure that the item numbers, quantities, and other relevant details match.
  
  
  Review GED Creation: Ensure that the Goods Entry Document has been created for the Sales Order. If it has not been created, you may need to create it manually or check the process that generates it.
  
  
  Data Consistency Check: Run consistency checks in the system to identify any discrepancies between the Sales Order and the GED. This may involve checking for any incomplete documents or errors in the document flow.
  
  
  Document Status Review: Check the status of both the Sales Order and the GED. Ensure that they are in the correct status for processing. If necessary, change the status or reprocess the documents.
  
  
  Consult Logs: Review system logs or error logs for additional details that may provide insight into why the mismatch is occurring.
  
  
  SAP Notes and Support: If the issue persists, check for any relevant SAP Notes that may address this specific error. You can also reach out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), MIGO (Goods Movement), and VL03N (Display Outbound Delivery) to navigate and check the documents involved.
  Integration Points: Understand the integration points between SAP CRM and SAP ERP, as this error may arise from issues in the data transfer between these systems.
  User Authorization: Ensure that you have the necessary authorizations to view and modify the documents involved in the error.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRMS4_PS_GROSS015 error message.