How To Fix CRMS4_PS_CUST025 - Enter a due date rule type for the reference date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_CUST - Messages regarding Customizing

• Message number: 025

• Message text: Enter a due date rule type for the reference date

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_CUST025 - Enter a due date rule type for the reference date ?

  The SAP error message CRMS4_PS_CUST025 indicates that a due date rule type has not been specified for the reference date in the context of CRM (Customer Relationship Management) or project system settings. This error typically arises when you are trying to create or modify a business object that requires a due date calculation, but the system cannot find the necessary configuration.
  Cause:
  
  Missing Configuration: The due date rule type for the reference date is not defined in the system. This could be due to incomplete configuration settings in the CRM or project system.
  Incorrect Data Entry: The user may not have entered the required information in the relevant fields, leading to the system being unable to determine the due date.
  Custom Development: If there are custom developments or enhancements in the system, they might not be correctly handling the due date rules.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for due date rules in the SAP system. This is typically found in the customizing settings under CRM or project management.
  Ensure that the due date rule type is defined for the relevant reference date. You may need to consult with your SAP Basis or configuration team to verify this.
  
  
  
  Maintain Due Date Rules:
  
  Go to the transaction code SPRO (SAP Project Reference Object) and follow the path:
  
  CRM ? Basic Functions ? Due Date Calculation ? Define Due Date Rules.
  
  
  Here, you can define or adjust the due date rules as necessary.
  
  
  
  Data Entry Validation:
  
  Ensure that all required fields are filled out correctly when creating or modifying the business object. Double-check for any missing entries that could lead to this error.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to see if the error persists. If it does, further investigation may be needed.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any additional insights or specific steps that may be required.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER (for CRM order management) or CJ20N (for project management) where this error might occur.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for CRMS4_PS_CUST025 in the SAP Support Portal.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, providing additional context or solutions.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or a consultant who specializes in CRM or project systems for further assistance.