How To Fix CRMS4_PS_CUST024 - Enter a due date rule type for underpayments

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_CUST - Messages regarding Customizing

• Message number: 024

• Message text: Enter a due date rule type for underpayments

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_CUST024 - Enter a due date rule type for underpayments ?

  The SAP error message CRMS4_PS_CUST024 indicates that a due date rule type for underpayments has not been defined in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with payment processing or financial transactions.
  Cause:
  The error is caused by the absence of a configuration for the due date rule type that is required for handling underpayments. This can happen if:
  
  The necessary configuration settings have not been set up in the system.
  The relevant customizing settings for payment processing are incomplete or missing.
  There may be a mismatch in the configuration related to payment terms or conditions.
  
  Solution:
  To resolve this error, you need to define a due date rule type for underpayments in the SAP system. Here are the steps to do this:
  
  
  Access Customizing Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the following path: SPRO -> SAP Reference IMG -> Customer Relationship Management -> Master Data -> Business Partner -> Define Due Date Rules.
  
  
  
  Define Due Date Rule:
  
  In the configuration screen, check if there is an existing due date rule for underpayments.
  If not, create a new due date rule by specifying the necessary parameters, such as the rule type, description, and any relevant conditions.
  
  
  
  Assign the Rule:
  
  Once the due date rule is created, ensure that it is assigned to the relevant payment terms or conditions in your system.
  
  
  
  Testing:
  
  After making the changes, test the payment processing scenario that previously triggered the error to ensure that the issue is resolved.
  
  
  
  Documentation:
  
  Document the changes made for future reference and to assist other users who may encounter similar issues.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for customizing or BP for managing business partners.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or updates related to this error message.
  User Roles: Ensure that you have the necessary authorizations to make changes in the customizing settings.
  Consulting Help: If you are unsure about the configuration, consider consulting with an SAP functional consultant who specializes in CRM or financial processes.
  
  By following these steps, you should be able to resolve the CRMS4_PS_CUST024 error and ensure that your system can handle underpayments correctly.