How To Fix CRMS4_PS_CUST011 - Enter a payment frequency type for payment family &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_CUST - Messages regarding Customizing

• Message number: 011

• Message text: Enter a payment frequency type for payment family &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_CUST011 - Enter a payment frequency type for payment family &1 ?

  The SAP error message CRMS4_PS_CUST011 indicates that a payment frequency type has not been specified for a particular payment family in the system. This error typically arises in the context of configuring payment terms or payment processing within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error occurs when:
  
  A payment family (e.g., a group of payment terms) is defined in the system, but the associated payment frequency type (which specifies how often payments are made, such as monthly, quarterly, etc.) has not been set.
  The configuration for payment terms is incomplete or incorrect.
  
  Solution:
  To resolve this error, you need to ensure that a payment frequency type is assigned to the relevant payment family. Here are the steps to do this:
  
  
  Access the Configuration:
  
  Go to the SAP Easy Access screen.
  Navigate to the relevant configuration area for payment terms. This is usually found under the following path:
  SPRO -> SAP Reference IMG -> Financial Accounting -> Accounts Receivable and Accounts Payable -> Business Transactions -> Incoming Payments -> Define Payment Terms
  
  
  
  
  Locate the Payment Family:
  
  Find the payment family that is causing the error. You may need to search for it by its identifier or description.
  
  
  
  Assign Payment Frequency Type:
  
  Once you have located the payment family, check if a payment frequency type is assigned.
  If it is missing, you will need to add the appropriate payment frequency type that corresponds to the payment family.
  
  
  
  Save Changes:
  
  After making the necessary changes, save your configuration.
  
  
  
  Test the Changes:
  
  After saving, perform a test transaction to ensure that the error no longer appears.
  
  
  
  Related Information:
  
  Payment Frequency Types: These are typically predefined in the system and can include options like weekly, bi-weekly, monthly, etc. Ensure that the frequency type you are assigning is valid and exists in the system.
  Documentation: Refer to SAP documentation or help files for more detailed information on configuring payment terms and payment families.
  User Roles: Ensure that you have the necessary permissions to make changes to the configuration settings in SAP.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.