How To Fix CRMS4_PS_CUST009 - Enter a due date rule for net calculation limitation for pmnt. family &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_CUST - Messages regarding Customizing

• Message number: 009

• Message text: Enter a due date rule for net calculation limitation for pmnt. family &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_CUST009 - Enter a due date rule for net calculation limitation for pmnt. family &1 ?

  The SAP error message CRMS4_PS_CUST009 indicates that there is a missing configuration related to the due date rule for net calculation limitations for a specific payment family in the SAP system. This error typically arises in the context of SAP Customer Relationship Management (CRM) or SAP Convergent Charging (CC) when processing payment-related transactions.
  Cause:
  The error occurs because the system requires a due date rule to be defined for the specified payment family (indicated by &1 in the error message). This rule is necessary for the system to calculate payment due dates correctly based on the defined parameters.
  Solution:
  To resolve this error, you need to define a due date rule for the specified payment family. Here are the steps to do this:
  
  
  Access the Configuration Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the relevant configuration area for payment family settings. This is usually found under the CRM or Financials configuration sections.
  
  
  
  Define Due Date Rules:
  
  Look for the section related to payment family or due date rules.
  Create or modify a due date rule that corresponds to the payment family indicated in the error message.
  Ensure that the rule includes all necessary parameters, such as the calculation method, time frames, and any other relevant details.
  
  
  
  Assign the Due Date Rule:
  
  After creating the due date rule, ensure that it is assigned to the appropriate payment family.
  Check if there are any dependencies or additional settings that need to be configured.
  
  
  
  Test the Configuration:
  
  Once the due date rule is defined and assigned, perform a test transaction to ensure that the error no longer occurs.
  Monitor the system for any further issues related to payment processing.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the SAP Reference IMG) or specific transaction codes related to CRM or payment processing.
  Documentation: Refer to SAP documentation or help files for detailed instructions on configuring payment families and due date rules.
  Support: If you continue to experience issues, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in CRM or financial configurations.
  
  By following these steps, you should be able to resolve the CRMS4_PS_CUST009 error and ensure that your payment processing works smoothly.