How To Fix CRMS4_PS_CONTR071 - Decision basis version is out of date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_CONTR - Messages for application controller

• Message number: 071

• Message text: Decision basis version is out of date

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_CONTR071 - Decision basis version is out of date ?

  The SAP error message CRMS4_PS_CONTR071 indicates that the decision basis version you are trying to use is out of date. This typically occurs in the context of SAP CRM (Customer Relationship Management) and can affect processes related to project management, sales, or service orders.
  Cause:
  
  Outdated Decision Basis Version: The decision basis version you are trying to access or use has not been updated to reflect the latest changes in the underlying data or configuration.
  Data Consistency Issues: There may be inconsistencies in the data that the decision basis relies on, leading to the version being considered outdated.
  Configuration Changes: Changes in the configuration or master data that have not been reflected in the decision basis version can also trigger this error.
  
  Solution:
  
  
  Update the Decision Basis Version:
  
  Navigate to the relevant transaction in SAP where you can update or refresh the decision basis version.
  This may involve running a specific report or transaction that allows you to regenerate or refresh the decision basis.
  
  
  
  Check for Data Consistency:
  
  Ensure that all relevant data is consistent and up to date. This may involve checking master data, transaction data, and any related configurations.
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the relevant tables for inconsistencies.
  
  
  
  Recreate the Decision Basis:
  
  If the decision basis version is significantly outdated, it may be necessary to recreate it from scratch. This can often be done through specific SAP transactions designed for this purpose.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific version of SAP you are using. There may be specific instructions or patches available that address this issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing decision basis versions, such as CRMD_ORDER for managing CRM orders.
  SAP Notes: Check the SAP Support Portal for any notes related to the error message CRMS4_PS_CONTR071. There may be specific patches or updates that address this issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  By following these steps, you should be able to resolve the error message and ensure that your decision basis version is up to date.