How To Fix CRMS4_PS_CONTR051 - Cannot execute function; save data and restart transaction

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_CONTR - Messages for application controller

• Message number: 051

• Message text: Cannot execute function; save data and restart transaction

What causes this issue?

A function in the ERP system has been called from the CRM UI. Due to
technical problems that have occurred in an earlier process step, the
function cannot be executed. This has probably triggered an ABAP runtime
error in the ERP system.

System Response

The system does not execute the function.

How to fix this error?

Whilst you can still save the SXP data in CRM and ERP, you cannot
continue to work on the current SXP. The execution of ERP functions such
as gross enttitlement, gross payment determination and net simulation
requires you to restart the current transaction.
If the ABAP runtime error reoccurs contact your system administrator.

Procedure for System Administrators

Check the topic. If an ABAP runtime error has occurred you can view
detailed information about this in the system administration tools in
the ERP system.
Check if the problem has been caused by a customer-specific adjustment.
If this is not the case, contact SAP.
The current problem occurred in function module &V1&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_CONTR051 - Cannot execute function; save data and restart transaction ?

  The SAP error message CRMS4_PS_CONTR051 typically indicates that there is an issue with executing a function in the SAP system, and it suggests saving your data and restarting the transaction. This error can occur in various contexts, often related to the CRM (Customer Relationship Management) module or when dealing with project systems.
  Causes:
  
  Session Timeout: The user session may have timed out, leading to the inability to execute certain functions.
  Data Inconsistency: There may be inconsistencies in the data being processed, which can prevent the function from executing.
  System Lock: The transaction may be locked by another user or process, preventing the current user from executing the function.
  Authorization Issues: The user may not have the necessary authorizations to perform the action.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  Save and Restart: As the error message suggests, save any unsaved data and restart the transaction. This can often resolve temporary issues.
  Check for Locks: Use transaction codes like SM12 to check for any locks on the relevant tables or objects. If you find locks, you may need to wait for them to be released or contact the user who has the lock.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the action. You can check this using transaction SU53 after the error occurs.
  Data Consistency Check: Verify the data being processed for any inconsistencies. This may involve checking related records or entries in the system.
  System Logs: Check the system logs (transaction SM21) for any related error messages or warnings that could provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to check locks), SU53 (to check authorizations), and SM21 (to view system logs).
  SAP Notes: Search for SAP Notes related to the error message CRMS4_PS_CONTR051 in the SAP Support Portal. There may be specific patches or updates that address this issue.
  Documentation: Review the documentation for the specific CRM or project system functionality you are working with, as there may be specific requirements or configurations needed.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the CRMS4_PS_CONTR051 error message.