How To Fix CRMS4_PS_CONTR030 - SwitchGroupID and SwitchValueID for bgRFC queue prefix missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_CONTR - Messages for application controller

• Message number: 030

• Message text: SwitchGroupID and SwitchValueID for bgRFC queue prefix missing

What causes this issue?

The initial net calculation is done asynchronously in the background
using background RFC (bgRFC) technology. The required queue prefix for
bgRFC processing is missing.

System Response

Net calculation is not triggered.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Execute the program
<DS:TRAN.CRMS4_PS_NC>Net Calculation Mass Run</> to run the missing net
calculation. Check the net calculation result carefully as the sequence
of processing is very important to prevent multiple gross payment items.
Create the queue prefix for bgRFC processing in Social Services
Customizing under <LS>Basic Settings -> Net Calculation -> </>
<DS:SIMG.CRM4S_PS_BGRFC>Define Background RFC Inbound Destination</>.
The bgRFC queue prefix must be maintained for the SwitchGroupID
'NETCALC' and SwitchValID 'BGRFC_PREF' in Social Services Customizing
under <LS>Basic Settings -> Net Calculation -> </>
<DS:SIMG.CRM4S_PS_SWITCH_NETCALC>
Define Control Parameters for Net Calculation</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_CONTR030 - SwitchGroupID and SwitchValueID for bgRFC queue prefix missing ?

  The SAP error message CRMS4_PS_CONTR030 indicates that there is an issue with the background RFC (bgRFC) queue configuration, specifically related to the SwitchGroupID and SwitchValueID. This error typically arises when the system is unable to find the necessary configuration for processing background RFC calls, which can lead to issues in processing transactions or data in the SAP system.
  Cause:
  
  Missing Configuration: The error often occurs when the bgRFC queue prefix is not properly configured or is missing in the system. This can happen due to incorrect settings during system configuration or after a system upgrade.
  Transport Issues: If the configuration was transported from another system, it might not have been correctly set up in the target system.
  Custom Development: If there are custom developments that rely on bgRFC, they may not have the necessary configurations in place.
  
  Solution:
  
  
  Check bgRFC Configuration:
  
  Go to transaction SLG1 to check the application log for more details about the error.
  Use transaction SM58 to check for any stuck or failed RFC calls.
  Verify the bgRFC configuration in transaction SBGRFC. Ensure that the necessary queues and prefixes are defined correctly.
  
  
  
  Define Queue Prefix:
  
  If the queue prefix is missing, you may need to define it. This can be done in transaction SMD or through the relevant customizing settings in the SAP system.
  Ensure that the SwitchGroupID and SwitchValueID are correctly set up in the bgRFC configuration.
  
  
  
  Check for Transport Issues:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly.
  Re-transport the necessary configuration if needed.
  
  
  
  Consult Documentation:
  
  Review SAP Notes related to bgRFC and the specific error message. SAP Notes often provide detailed instructions and troubleshooting steps.
  
  
  
  System Restart:
  
  In some cases, restarting the affected services or the entire SAP system may resolve transient issues.
  
  
  
  Related Information:
  
  bgRFC: Background Remote Function Call (bgRFC) is a mechanism in SAP that allows asynchronous processing of function calls in the background. It is used to improve performance and reliability in distributed systems.
  Transaction Codes:
  
  SLG1: Application Log
  SM58: Transaction Monitor for Asynchronous RFC
  SBGRFC: bgRFC Monitor
  SMD: Solution Manager Diagnostics
  
  
  
  If the issue persists after following these steps, it may be beneficial to consult with SAP support or your internal SAP Basis team for further assistance.