How To Fix CRMS4_PS_BUFFER214 - Enqueue: Object &1 &2 &3 already in use by &4

CRMS4_PS_BUFFER214 - Overview

• Message type: E = Error

• Message class: CRMS4_PS_BUFFER - Social Services Buffer

• Message number: 214

• Message text: Enqueue: Object &1 &2 &3 already in use by &4

What causes this issue?

The object is already locked for write access by another user. One
object cannot be accessed in change mode by two users or sessions at the
same time.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Lock argument: <NP>CRMS4S_PS_LOCK_ARG_GROSS</>.
Key: Client , Business Partner (Main Partner), Benefit Program and SXP
Object-ID.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BUFFER214 - Enqueue: Object &1 &2 &3 already in use by &4 ?

  The SAP error message CRMS4_PS_BUFFER214 indicates that an enqueue object is already in use by another process. This typically occurs in the context of SAP's locking mechanism, where multiple processes are trying to access the same object simultaneously, leading to a conflict.
  
  Cause:
  The error message is triggered when:
  
  A specific object (identified by the parameters &1, &2, &3) is already locked by another user or process (identified by &4).
  This can happen in scenarios such as:
  Multiple users trying to edit the same business object (e.g., a sales order, service request, etc.) at the same time.
  A long-running transaction that has not yet released the lock on the object.
  A program or transaction that is not handling locks properly.
  
  
  
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Identify the Lock:
  
  Use transaction SM12 to view the locks currently held in the system. You can filter by the user or the object type to find the specific lock