How To Fix CRMS4_PS_BUFFER008 - Error while changing object status in buffer for '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BUFFER - Social Services Buffer

• Message number: 008

• Message text: Error while changing object status in buffer for '&1'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BUFFER008 - Error while changing object status in buffer for '&1' ?

  The SAP error message CRMS4_PS_BUFFER008 typically indicates that there is an issue with the status change of an object in the buffer. This error can occur in the context of SAP CRM (Customer Relationship Management) when trying to change the status of a business object, such as a sales order, service order, or any other CRM-related object.
  Cause:
  The error can be caused by several factors, including:
  
  Buffer Inconsistency: The status of the object in the buffer may not match the status in the database, leading to inconsistencies.
  Authorization Issues: The user may not have the necessary authorizations to change the status of the object.
  Object Locking: The object may be locked by another user or process, preventing the status change.
  Technical Issues: There may be underlying technical issues, such as database connectivity problems or issues with the application server.
  
  Solution:
  To resolve the CRMS4_PS_BUFFER008 error, you can try the following steps:
  
  
  Check Object Locking:
  
  Verify if the object is locked by another user. You can use transaction code SM12 to check for locks and release them if necessary.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to change the status of the object. You can check this using transaction code SU53 after the error occurs.
  
  
  
  Refresh Buffer:
  
  Sometimes, refreshing the buffer can resolve inconsistencies. You can do this by using transaction code CRMD_ORDER to open the object and then save it again.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date with the latest support packages and notes. Sometimes, known issues are resolved in newer versions.
  
  
  
  Review Application Logs:
  
  Check the application logs for more detailed error messages. You can use transaction code SLG1 to view logs related to the CRM application.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or workarounds available.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the transaction code used, the object type, and any relevant logs.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  CRMD_ORDER: To manage CRM orders.
  SM12: To check and manage locks.
  SU53: To check authorization issues.
  SLG1: To view application logs.
  
  
  
  SAP Documentation: Refer to the official SAP documentation for CRM and error handling for more detailed information on managing business objects and troubleshooting errors.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the CRMS4_PS_BUFFER008 error.