How To Fix CRMS4_PS_BUFFER007 - Error while changing header object in buffer for '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BUFFER - Social Services Buffer

• Message number: 007

• Message text: Error while changing header object in buffer for '&1'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BUFFER007 - Error while changing header object in buffer for '&1' ?

  The SAP error message CRMS4_PS_BUFFER007 typically indicates that there is an issue with the buffer when trying to change a header object in the SAP CRM system. This error can occur in various scenarios, particularly when dealing with CRM service orders, sales orders, or other related objects.
  Cause:
  The error usually arises due to one of the following reasons:
  
  Buffer Inconsistency: The buffer for the header object may be inconsistent or corrupted, which can happen if there are concurrent updates or if the system is not able to synchronize the buffer correctly.
  Lock Issues: There may be locks on the object that prevent changes from being made. This can occur if another user or process is currently editing the same object.
  Data Integrity Issues: There might be issues with the underlying data that the header object is trying to reference, leading to a failure in the buffer update.
  System Performance: High system load or performance issues can also lead to buffer-related errors.
  
  Solution:
  To resolve the CRMS4_PS_BUFFER007 error, you can try the following steps:
  
  
  Check Locks: Use transaction code SM12 to check for any locks on the object. If you find any locks that are no longer needed, you can delete them (ensure that you have the necessary authorizations to do so).
  
  
  Buffer Refresh: You can refresh the buffer by using transaction code SM21 to check the system log for any related errors and then use SM37 to check for any background jobs that might be causing issues.
  
  
  Consistency Check: Run a consistency check on the relevant objects. You can use transaction SE14 to check and repair database inconsistencies.
  
  
  Reprocess the Request: If the error occurred during a specific transaction, try to reprocess the request after ensuring that there are no locks or inconsistencies.
  
  
  System Performance: Monitor system performance and check for any resource bottlenecks. If the system is under heavy load, consider scheduling intensive operations during off-peak hours.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that can resolve the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the transaction codes and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (for lock entries), SM21 (system log), SM37 (job monitoring), and SE14 (database utility).
  SAP Documentation: Review SAP documentation related to CRM and buffer management for more insights into how the system handles these objects.
  User Authorizations: Ensure that you have the necessary authorizations to perform the actions required to resolve the error.
  
  By following these steps, you should be able to diagnose and resolve the CRMS4_PS_BUFFER007 error effectively.