How To Fix CRMS4_PS_BILL091 - Enter both frequency unit and frequency factor

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BILL - PS Social Services - Billing

• Message number: 091

• Message text: Enter both frequency unit and frequency factor

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BILL091 - Enter both frequency unit and frequency factor ?

  The SAP error message CRMS4_PS_BILL091 indicates that when you are trying to create or modify a billing document in the SAP system, you have not provided both the frequency unit and the frequency factor. This is typically related to billing plans or recurring billing scenarios where the system requires specific details about the frequency of billing.
  Cause:
  The error occurs when:
  
  You are trying to set up a billing plan or a recurring billing document.
  The system expects both a frequency unit (e.g., days, months, years) and a frequency factor (e.g., 1, 2, 3) to determine how often the billing should occur.
  One or both of these fields are left blank or incorrectly filled.
  
  Solution:
  To resolve this error, you should:
  
  Check the Billing Plan: Go to the billing plan or the relevant transaction where the error occurred.
  Enter Frequency Unit and Factor:
  
  Frequency Unit: This could be a dropdown selection where you choose the unit of time (e.g., monthly, quarterly).
  Frequency Factor: This is usually a numeric input that indicates how many of the frequency units should be applied (e.g., if the frequency unit is "months" and the factor is "3", it means billing occurs every 3 months).
  
  
  Save Changes: After entering the required information, save the changes and try to process the billing document again.
  
  Related Information:
  
  Transaction Codes: You may be using transaction codes like VF01 (Create Billing Document) or VF02 (Change Billing Document) when encountering this error.
  Configuration Settings: If you are frequently encountering this error, it may be worth checking the configuration settings for billing plans in the SAP Customizing Implementation Guide (IMG) under Sales and Distribution (SD) > Billing > Billing Documents > Define Billing Plans.
  User Authorization: Ensure that you have the necessary authorizations to make changes to billing plans or documents.
  Documentation: Refer to SAP Help documentation or your organization's internal documentation for specific guidelines on setting up billing plans.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the billing module.