How To Fix CRMS4_PS_BILL044 - For NCD &1 (BP &2) a billing doc is not created (due to predecessor NCD)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BILL - PS Social Services - Billing

• Message number: 044

• Message text: For NCD &1 (BP &2) a billing doc is not created (due to predecessor NCD)

What causes this issue?

For net calculation document (NCD) &v1& (BP &v2&) there is a link to a
predecessor NCD (&v3&). The predecessor NCD (&v4+0(1)&) does not exist.
(&v4+1(1)&) does exist and has the status 'Open' or 'Revised'.

System Response

The NCD (with ID &v1&) can not be processed.
The system, during net calculation, does not physically delete existing
NCD data. If some incoming data (SXP data, for example) is changed, then
net calculation does the following:
It changes the status of the existing NCD as follows:
Status is set to 'cancelled' if a billing document does not yet exist.
Status is set to 'revised' if a billing document exists.
It creates a new NCD (if a billing document must be created).
The newly created NCD contains a link to the old one, which is referred
to as the predecessor NCD.
The system, during billing, does not create a billing document for an
NCD if the predecessor NCD does not exist or if there is a predecessor
NCD with status 'Open' or 'Revised' for the newly created NCD. As a
first step, the predecessor NCD must be processed by billing.

How to fix this error?

Repeat the billing run to process the predecessor NCD. After that, the
newly created NCD can be processed.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BILL044 - For NCD &1 (BP &2) a billing doc is not created (due to predecessor NCD) ?

  The SAP error message CRMS4_PS_BILL044 indicates that a billing document could not be created for a specific Non-Conformance Document (NCD) due to the absence of a predecessor NCD. This error typically arises in the context of SAP Customer Relationship Management (CRM) and is related to the billing process for service orders or similar documents.
  Cause:
  
  Missing Predecessor NCD: The primary cause of this error is that the system expects a predecessor NCD to exist before it can create a billing document for the current NCD. This could happen if the workflow or process that generates the predecessor NCD was not completed or if it was deleted.
  Incorrect Configuration: There may be configuration issues in the system that prevent the proper linkage between NCDs.
  Data Inconsistencies: There could be inconsistencies in the data related to the NCDs, such as missing or incorrect references.
  
  Solution:
  
  Check for Predecessor NCD: Verify if the predecessor NCD exists in the system. If it does not, you may need to create it or ensure that the process that generates it is executed correctly.
  Review Workflow: Ensure that the workflow or process that should create the predecessor NCD is functioning correctly. Check for any errors or issues in the workflow logs.
  Data Validation: Validate the data associated with the NCDs to ensure that all necessary fields and references are correctly populated.
  Configuration Review: Review the configuration settings related to NCDs and billing documents in your SAP system. Ensure that all necessary settings are correctly configured.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if this is a recurring problem.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER to check the details of the NCDs and their relationships.
  SAP Notes: Look for relevant SAP Notes that might provide additional insights or solutions for this specific error message.
  Testing: After making any changes, conduct thorough testing to ensure that the billing document can now be created without errors.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.