How To Fix CRMS4_PS_BILL027 - &1 billing documents created; &2 NCDs updated

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BILL - PS Social Services - Billing

• Message number: 027

• Message text: &1 billing documents created; &2 NCDs updated

What causes this issue?

The result of the step 'Creation of regular billing documents' (no
reversals) for the current interval is as follows:
&V1& billing documents are created.
&V2& net calculation documents are updated (with new status, number of
billing document).

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BILL027 - &1 billing documents created; &2 NCDs updated ?

  The SAP error message CRMS4_PS_BILL027 typically relates to issues encountered during the billing process in the SAP Customer Relationship Management (CRM) system, particularly when dealing with billing documents and Non-Conformance Documents (NCDs). The message indicates that a certain number of billing documents were created, but there was an issue with updating the corresponding NCDs.
  Cause:
  
  Data Inconsistency: There may be inconsistencies in the data related to the billing documents or NCDs, such as missing or incorrect information.
  Configuration Issues: The system configuration for billing or NCD processing may not be set up correctly.
  Authorization Issues: The user may not have the necessary authorizations to create or update billing documents or NCDs.
  System Errors: There could be underlying system errors or bugs that are causing the issue.
  
  Solution:
  
  Check Data Consistency: Review the billing documents and NCDs for any inconsistencies or missing data. Ensure that all required fields are filled out correctly.
  Review Configuration: Verify the configuration settings for billing and NCD processing in the SAP system. Ensure that all necessary settings are correctly configured.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the billing and NCD updates.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes or patches that may address known issues related to this error message. Implement any recommended fixes.
  Testing: If changes are made, conduct thorough testing to ensure that the issue is resolved and that billing and NCD processes work as expected.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, VF01, or VF02 for billing document processing.
  Documentation: Refer to SAP documentation for CRM billing and NCD processing for detailed guidance on configuration and troubleshooting.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the CRMS4_PS_BILL027 error and implement a solution to resolve it.