How To Fix CRMS4_PS_ACC_ADAPTER031 - SXP with ID &1 does not exist.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_ACC_ADAPTER -

• Message number: 031

• Message text: SXP with ID &1 does not exist.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_ACC_ADAPTER031 - SXP with ID &1 does not exist. ?

  The SAP error message CRMS4_PS_ACC_ADAPTER031 with the description "SXP with ID &1 does not exist" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue related to the integration of the CRM system with other components, such as SAP ERP or SAP S/4HANA.
  Cause:
  
  
  Missing or Incorrect SXP ID: The error indicates that the system is trying to access a Service Provider (SXP) with a specific ID, but it cannot find it in the database. This could be due to:
  
  The SXP ID not being created or configured properly.
  The SXP ID being deleted or not transported correctly from a development environment to production.
  A mismatch in the configuration or data between systems.
  
  
  
  Data Consistency Issues: If there are inconsistencies in the data between the CRM and the backend system, it may lead to this error.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the SXP ID, leading to the error.
  
  
  Solution:
  
  
  Check SXP Configuration:
  
  Verify that the SXP ID mentioned in the error message exists in the system. You can do this by navigating to the relevant configuration area in SAP CRM.
  If the SXP ID does not exist, you may need to create it or ensure it is properly configured.
  
  
  
  Data Synchronization:
  
  If you are working in a landscape with multiple systems (e.g., CRM and ERP), ensure that the data is synchronized correctly. You may need to run data transfer programs or check the middleware settings.
  
  
  
  Transport Issues:
  
  If the SXP ID was recently created or modified, ensure that the changes have been transported correctly to the target system.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access the SXP ID. You may need to check the user roles and authorizations.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes or documentation related to the specific version of SAP CRM you are using. There may be specific patches or updates that address this issue.
  
  
  
  Debugging:
  
  If the issue persists, consider enabling debugging to trace the exact point of failure and gather more information about why the SXP ID is not being found.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. You can search for the error message or the component in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others that may help you navigate the CRM data.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.