How To Fix CRMS4_PS_ACC_ADAPTER029 - Just equals operator for SXPs or BPs supported for this report

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_ACC_ADAPTER -

• Message number: 029

• Message text: Just equals operator for SXPs or BPs supported for this report

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_ACC_ADAPTER029 - Just equals operator for SXPs or BPs supported for this report ?

  The SAP error message CRMS4_PS_ACC_ADAPTER029 indicates that there is an issue with the use of the equals operator for Service Experience Points (SXPs) or Business Partners (BPs) in a specific report. This error typically arises when the system encounters a condition in the report that is not supported, particularly when it comes to filtering or querying data related to SXPs or BPs.
  Cause:
  
  Incorrect Query Logic: The report may be attempting to use an unsupported operator or condition for SXPs or BPs. The equals operator (=) is the only supported operator for these entities in the context of the report.
  Data Model Limitations: The underlying data model may not support the use of other operators (like IN, LIKE, etc.) for SXPs or BPs, leading to this error.
  Configuration Issues: There may be configuration settings in the report or the data source that are not aligned with the expected usage of SXPs or BPs.
  
  Solution:
  
  Review the Report Logic: Check the report definition and ensure that any filters or conditions applied to SXPs or BPs are using the equals operator (=) only. Remove any other operators that may be causing the error.
  Modify Query Conditions: If you need to filter by multiple values, consider restructuring the query to use multiple equals conditions instead of using operators like IN.
  Consult Documentation: Refer to the SAP documentation for the specific report you are working with to understand the supported operators and conditions for SXPs and BPs.
  Test with Simplified Conditions: Simplify the report conditions to isolate the issue. Start with a basic query that only uses the equals operator and gradually add complexity to identify where the error occurs.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as there may be fixes or enhancements related to this error in newer versions.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. SAP Notes often provide insights into specific error messages and recommended actions.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Technical Documentation: Review technical documentation related to the specific report or module you are working with to understand the expected behavior and limitations.
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP support team for further assistance.