How To Fix CRMS4_PS_ACC_ADAPTER009 - Maintain a bgRFC queue prefix for the accounting adapter


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_PS_ACC_ADAPTER -

  • Message number: 009

  • Message text: Maintain a bgRFC queue prefix for the accounting adapter

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_PS_ACC_ADAPTER009 - Maintain a bgRFC queue prefix for the accounting adapter ?

    The SAP error message CRMS4_PS_ACC_ADAPTER009 indicates that there is an issue with the background RFC (bgRFC) queue prefix for the accounting adapter in the SAP CRM system. This error typically arises when the system is unable to find or maintain the necessary bgRFC queue prefix that is required for processing accounting-related tasks.

    Cause:

    1. Missing Configuration: The bgRFC queue prefix for the accounting adapter has not been maintained in the system.
    2. System Settings: The system settings or configuration for the accounting adapter may not be properly set up.
    3. Authorization Issues: There may be insufficient authorizations for the user trying to maintain the bgRFC queue prefix.
    4. Technical Issues: There could be underlying technical issues or inconsistencies in the system that prevent the proper maintenance of the bgRFC queue.

    Solution:

    To resolve the error, you can follow these steps:

    1. Maintain bgRFC Queue Prefix:

      • Go to transaction code SPRO (SAP Reference IMG).
      • Navigate to Customer Relationship Management > Master Data > General Settings > Maintain bgRFC Queue Prefix.
      • Ensure that the bgRFC queue prefix for the accounting adapter is properly defined. If it is missing, create a new entry with the appropriate prefix.
    2. Check System Configuration:

      • Verify that all necessary configurations for the accounting adapter are correctly set up.
      • Ensure that the relevant settings in the CRM system are aligned with the requirements for the accounting processes.
    3. User Authorizations:

      • Check the authorizations of the user who is trying to maintain the bgRFC queue prefix. Ensure that they have the necessary permissions to make changes in the configuration.
    4. System Logs and Traces:

      • Review system logs (transaction SLG1) and traces to identify any additional errors or warnings that may provide more context about the issue.
    5. Consult Documentation:

      • Refer to SAP Notes or documentation related to the specific version of your SAP system for any known issues or additional configuration steps that may be required.
    6. Contact SAP Support:

      • If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.

    Related Information:

    • bgRFC: Background Remote Function Call (bgRFC) is a mechanism in SAP that allows asynchronous communication between different SAP systems or between different components of the same system.
    • Accounting Adapter: This is a component in SAP CRM that handles the integration of accounting-related processes, ensuring that financial transactions are processed correctly.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SLG1 for logs, and SM58 for monitoring RFC calls.

    By following these steps, you should be able to resolve the error message CRMS4_PS_ACC_ADAPTER009 and ensure that the bgRFC queue prefix for the accounting adapter is properly maintained.

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