How To Fix CRMS4_PRODUCT_API002 - No corresponding GTIN found for the specified GTIN number


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_PRODUCT_API - Messages for Product API

  • Message number: 002

  • Message text: No corresponding GTIN found for the specified GTIN number

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_PRODUCT_API002 - No corresponding GTIN found for the specified GTIN number ?
    The SAP error message CRMS4_PRODUCT_API002 indicates that the system could not find a corresponding Global Trade Item Number (GTIN) for the specified GTIN number. This error typically occurs in the context of product management and integration with external systems, such as when dealing with product data in SAP Customer Relationship Management (CRM) or SAP S/4HANA.
    Causes:
    
    Incorrect GTIN: The GTIN number provided may be incorrect or mistyped.
    Missing Product Master Data: The product associated with the GTIN may not exist in the system or may not have been created yet.
    Data Synchronization Issues: If the GTIN is supposed to be synchronized from an external system, there may be issues with the data transfer or synchronization process.
    Inactive or Deleted Product: The product linked to the GTIN may have been marked as inactive or deleted in the system.
    
    Configuration Issues: There may be configuration issues in the product master data settings or in the integration settings with

    Already have an account? Login here!




Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author