How To Fix CRMS4_ORDER_MISC031 - Relevance for quotation should have same value for transaction type &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_ORDER_MISC - CRM S4 Cross-object messages

• Message number: 031

• Message text: Relevance for quotation should have same value for transaction type &2.

What causes this issue?

The following item types with the listed quotation properties are
assigned to transaction type &V2&:
&V1&&V3&&V4&
(0,3 = 'Order', 2 = 'Quotation', 1 = 'Inquiry').

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Assign either only quotation item types or only order item types to the
transaction type.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_ORDER_MISC031 - Relevance for quotation should have same value for transaction type &2. ?

  The SAP error message CRMS4_ORDER_MISC031 indicates that there is a mismatch in the relevance for quotation settings between the transaction type and the document being processed. This error typically occurs in the context of CRM (Customer Relationship Management) when dealing with quotations or sales orders.
  Cause:
  The error arises when the system detects that the relevance for quotation (which determines whether a quotation can be created or processed for a particular transaction type) is not consistent. Specifically, it means that the transaction type you are using has a different setting for quotation relevance than what is expected or configured in the system.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Transaction Type Configuration:
  
  Go to the transaction code SPRO (SAP Project Reference Object).
  Navigate to CRM > Sales Order Management > Define Transaction Types.
  Find the transaction type &2 (the one mentioned in the error message).
  Check the settings related to quotation relevance. Ensure that the settings for quotation relevance are consistent with what is expected for the transaction type.
  
  
  
  Adjust Quotation Relevance:
  
  If the transaction type is set to allow quotations, ensure that the relevant settings are correctly configured.
  If it is not supposed to allow quotations, you may need to adjust the document or transaction type accordingly.
  
  
  
  Review Customizations:
  
  If there are any custom developments or enhancements in your SAP system, review them to ensure they are not affecting the standard behavior of transaction types and quotation relevance.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or updates that may apply to your version of SAP.
  
  
  
  Testing:
  
  After making the necessary adjustments, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Types: In SAP CRM, transaction types define the behavior of documents (like quotations, orders, etc.) and their relationships. Each transaction type can have specific settings that dictate how it interacts with other documents.
  Quotation Relevance: This setting determines whether a quotation can be created or processed for a specific transaction type. It is crucial for ensuring that the sales process flows correctly.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context or solutions.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.