How To Fix CRMS4_IU_CM_PROCESS183 - More than &1 valid &2 found with divison &4.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_IU_CM_PROCESS - UI Process Messages

• Message number: 183

• Message text: More than &1 valid &2 found with divison &4.

What causes this issue?

The search for products is limited to a certain division. Therefore it
is not possible to find products from another division.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

If you are using the F4 search help and search for products from another
division, they will be displayed in the result list, but cannot be used
in product selection.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_IU_CM_PROCESS183 - More than &1 valid &2 found with divison &4. ?

  The SAP error message CRMS4_IU_CM_PROCESS183 typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue related to the identification of valid business objects, such as opportunities, leads, or other CRM-related entities. The message indicates that more than one valid object was found for a specific division, which can lead to ambiguity in processing.
  Cause:
  
  Multiple Valid Objects: The error arises when the system finds more than one valid object (e.g., sales order, opportunity) that matches the criteria specified in the transaction. This can happen if there are duplicate entries or if the selection criteria are too broad.
  Division Mismatch: The division specified in the transaction may not uniquely identify the object, leading to multiple valid entries being returned.
  Configuration Issues: There may be issues with the configuration of the CRM system, such as incorrect settings for divisions or business objects.
  
  Solution:
  
  Refine Selection Criteria: Review the selection criteria used in the transaction. Ensure that the criteria are specific enough to return a single valid object. This may involve adding additional filters or parameters.
  Check for Duplicates: Investigate the database for duplicate entries that may be causing the issue. If duplicates are found, consider consolidating or removing them as appropriate.
  Review Division Settings: Check the configuration of divisions in the CRM system. Ensure that the division settings are correctly defined and that they align with the business processes.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  Debugging: If you have access to development tools, consider debugging the transaction to identify where the ambiguity arises and to understand the logic that leads to the error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER for managing CRM orders.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or a consultant with expertise in SAP CRM for further assistance.