How To Fix CRMS4_IU_CM_PROCESS181 - &1 valid &2 found with divison &4.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_IU_CM_PROCESS - UI Process Messages

• Message number: 181

• Message text: &1 valid &2 found with divison &4.

What causes this issue?

The search for products is limited to a certain division. Therefore it
is not possible to find products from another division.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

If you are using the F4 search help and search for products from another
division, they will be displayed in the result list, but cannot be used
in product selection.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_IU_CM_PROCESS181 - &1 valid &2 found with divison &4. ?

  The SAP error message CRMS4_IU_CM_PROCESS181 typically relates to issues in the CRM (Customer Relationship Management) module, particularly when dealing with the integration of sales processes or service processes. The message indicates that there is a problem with the validity of a certain object or data related to a division in the system.
  Cause:
  The error message usually arises due to one of the following reasons:
  
  Invalid Data: The data being processed may not be valid for the specified division. This could be due to missing or incorrect configuration in the system.
  Division Configuration: The division specified in the transaction may not be properly set up or may not have the necessary data associated with it.
  Master Data Issues: There may be issues with the master data (like customer master, material master, etc.) that are linked to the division.
  Authorization Issues: The user may not have the necessary authorizations to access or process the data related to the specified division.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Division Configuration: Ensure that the division specified in the transaction is correctly configured in the system. You can do this by navigating to the relevant configuration settings in the SAP system.
  Validate Master Data: Check the master data related to the division. Ensure that all necessary data is maintained and that there are no inconsistencies.
  Review Transaction Data: Look at the specific transaction that triggered the error. Ensure that all required fields are filled out correctly and that the data is valid for the specified division.
  Authorization Check: Verify that the user has the necessary authorizations to perform the action related to the division. If not, you may need to adjust the user's roles or permissions.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or updates related to this error message. There may be patches or updates that address the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER for managing orders or BP for business partner data.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to CRM processes and divisions to understand the expected configurations and data requirements.
  
  If the issue persists after following these steps, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.