How To Fix CRMS4_IU_CM_PROCESS171 - Product &3 in sales contract item &2 has no rate category set.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_IU_CM_PROCESS - UI Process Messages

• Message number: 171

• Message text: Product &3 in sales contract item &2 has no rate category set.

What causes this issue?

The utilities sales contract item was created by the migration process.
Therefore, a default product was used when the item was created. The
product is defined in the Customizing of the migration process which can
be found here: <DS:SIMG.CRMS4_IU_CM_INTG_DOKU>Settings for IS-U Contract
Integration</>

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

When the product has no rate category set, the product is not integrated
in the installation and therefore executable processes are limited.

System Response

How to fix this error?

If you have trouble executing processes, you might need to change the
product from the default product to another product that is valid for
your working scenario and the correct rate category.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_IU_CM_PROCESS171 - Product &3 in sales contract item &2 has no rate category set. ?

  The SAP error message CRMS4_IU_CM_PROCESS171 indicates that there is an issue with a sales contract item in the SAP CRM system. Specifically, the error states that the product associated with the sales contract item does not have a rate category set. This can prevent the system from processing the contract correctly, especially in scenarios involving pricing or billing.
  
  Cause:
  
  Missing Rate Category: The primary cause of this error is that the product (identified by &3) linked to the sales contract item (identified by &2) does not have a rate category defined in the system.
  
  Configuration Issues: There may be configuration issues in the pricing procedure or the product master data that lead to the absence of a rate category.
  Data Inconsistencies: There could be inconsistencies in the master data or transactional data that result in the system not being able to find the necessary rate category.
  
  
  Solution:
  
  
  Check Product Master Data:
  
  Navigate to the product master data