How To Fix CRMS4_IU_CM_PROCESS117 - &1: New move-out date &2 must be earlier than &3.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_IU_CM_PROCESS - UI Process Messages

• Message number: 117

• Message text: &1: New move-out date &2 must be earlier than &3.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_IU_CM_PROCESS117 - &1: New move-out date &2 must be earlier than &3. ?

  The SAP error message CRMS4_IU_CM_PROCESS117 indicates that there is an issue with the move-out date in a customer management process. Specifically, the error message states that the new move-out date (&2) must be earlier than the current date (&3). This typically occurs in scenarios where a user is trying to update a move-out date for a customer or a service order, and the system is enforcing a rule that the new date cannot be later than the existing date.
  Cause:
  
  Date Validation: The system has a validation rule that requires the new move-out date to be earlier than the current move-out date. This is likely to ensure that the timeline of events is logical and consistent.
  Incorrect Input: The user may have mistakenly entered a move-out date that is later than the existing date.
  Data Integrity Issues: There may be underlying data integrity issues in the system that are causing the validation to fail.
  
  Solution:
  
  Check Dates: Review the move-out dates being entered. Ensure that the new move-out date is indeed earlier than the current move-out date.
  Correct Input: If the new date is incorrect, re-enter the move-out date with a valid earlier date.
  Consult Documentation: If you are unsure about the rules governing move-out dates, consult the relevant SAP documentation or your organization's guidelines.
  System Configuration: If you believe the validation rule is too strict or needs adjustment, consult with your SAP administrator or technical team to review the configuration settings related to date validations.
  Testing: After making changes, test the process again to ensure that the error does not reoccur.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message for additional context or patches that may address the issue.
  Transaction Codes: Familiarize yourself with the relevant transaction codes that may be involved in the process (e.g., CRM order management).
  User Roles: Ensure that the user has the appropriate permissions to make changes to move-out dates.
  Training: If this error is common among users, consider providing training on how to correctly enter move-out dates and understand the implications of date changes.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.