How To Fix CRMS4_DATA_EXCH050 - New service team: Can't update delivery address for ordered service part.

CRMS4_DATA_EXCH050 - Overview

• Message type: E = Error

• Message class: CRMS4_DATA_EXCH - Service: Message Class for Data Exchange

• Message number: 050

• Message text: New service team: Can't update delivery address for ordered service part.

What causes this issue?

The system is unable to update the delivery address of a service part
ordered in purchase order/item no. &v1&. The storage location &v2& the
ordered service part is delivered to isn't the team storage location
&v3& of service team &v4& that is assigned to the service order item.
There can be two reasons for this:
The use of service teams was enabled after the purchase order was
created.
The service team assigned to the service order item was changed after
the purchase order was created.
The service part is delivered to the storage location in the purchase
order and not to the storage location defined for the service team.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system displays a warning message.

How to fix this error?

You must collect the service part in storage location &v2&.
To display the delivery address, go to the <ZK>Transaction History
</>and choose the purchase requisition ID. In the <ZK>Display Purchase
Requisitions </>app, choose <ZK>Delivery Address</>.

Error message extract from SAP system. Copyright SAP SE.

CRMS4_DATA_EXCH050 - Details

• The SAP error message CRMS4_DATA_EXCH050 indicates that there is an issue with updating the delivery address for an ordered service part in the context of service management. This error typically arises in scenarios where a service order is being processed, and there is a problem with the associated delivery address for the service part.
  Causes:
  
  Missing or Incorrect Address Data: The delivery address for the service part may not be correctly maintained in the system, or it may be missing entirely.
  Data Inconsistencies: There could be inconsistencies in the data between the service order and the delivery address, such as mismatched customer information.
  Authorization Issues: The user may not have the necessary permissions to update the delivery address.
  
  Configuration Issues: There may be configuration settings in the SAP system that prevent the update of the delivery address for service parts.
  Service Team Assignment: The service team assigned to the order may not be correctly set up