How To Fix CRMS4_DATA_EXCH049 - New service team: Can't update plant &2 used in purchase order &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_DATA_EXCH - Service: Message Class for Data Exchange

• Message number: 049

• Message text: New service team: Can't update plant &2 used in purchase order &1.

What causes this issue?

The system is unable to update the delivery address of a service part
ordered in purchase order/item no. &v1&. The storage location &v2& the
ordered service part is delivered to isn't the team storage location
&v3& of service team &v4& that is assigned to the service order item.
There can be two reasons for this:
The use of service teams was enabled after the purchase order was
created.
The service team assigned to the service order item was changed after
the purchase order was created.
The service part is delivered to the storage location in the purchase
order and not to the storage location defined for the service team.

System Response

The system displays a warning message.

How to fix this error?

You must collect the service part in storage location &v2&.
To display the delivery address, go to the <ZK>Transaction History
</>and choose the purchase requisition ID. In the <ZK>Display Purchase
Requisitions</> app, choose <ZK>Delivery Address</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_DATA_EXCH049 - New service team: Can't update plant &2 used in purchase order &1. ?

  The SAP error message CRMS4_DATA_EXCH049 indicates that there is an issue with updating the plant information in a purchase order when trying to create or modify a service team in the SAP CRM system. This error typically arises in scenarios where there is a mismatch or inconsistency in the data related to the plant and the purchase order.
  
  Cause:
  
  Inconsistent Data: The plant specified in the service team may not be valid or may not match the plant used in the purchase order.
  Purchase Order Status: The purchase order may be in a status that does not allow for changes to be made, such as being completed or closed.
  Authorization Issues: The user may not have the necessary authorizations to make changes to the purchase order or the service team.
  
  Configuration Issues: There may be configuration settings in the system that prevent the update of the plant information.
  
  
  Solution:
  
  Check Plant Validity: Verify that the plant specified