How To Fix CRMS4_DATA_EXCH027 - No account assignment object found. There's no preceeding service order.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_DATA_EXCH - Service: Message Class for Data Exchange

  • Message number: 027

  • Message text: No account assignment object found. There's no preceeding service order.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_DATA_EXCH027 - No account assignment object found. There's no preceeding service order. ?

    The SAP error message CRMS4_DATA_EXCH027 indicates that the system is unable to find an account assignment object, specifically because there is no preceding service order associated with the transaction you are trying to execute. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with service orders, service confirmations, or related transactions.

    Cause:

    1. Missing Service Order: The most common cause is that the system expects a service order to be created before processing the current transaction, but it cannot find one.
    2. Incorrect Configuration: There may be configuration issues in the CRM system that prevent the proper linking of service orders and account assignment objects.
    3. Data Inconsistencies: There could be inconsistencies in the data, such as missing or incorrect references to service orders in the database.
    4. User Error: The user may have attempted to create or process a transaction without first creating the necessary service order.

    Solution:

    1. Create a Service Order: Ensure that a service order is created before attempting to execute the transaction that triggered the error. You can create a service order using the appropriate transaction code (e.g., CRMD_ORDER).
    2. Check for Existing Orders: If you believe a service order should exist, check the database or use transaction codes like IW33 (Display Service Order) to verify if the order is present and correctly configured.
    3. Review Configuration: If the issue persists, review the configuration settings in the CRM system to ensure that the account assignment objects are correctly set up and linked to service orders.
    4. Data Consistency Check: Run data consistency checks to identify and resolve any discrepancies in the database that may be causing the error.
    5. Consult Documentation: Refer to SAP documentation or notes related to this error message for additional troubleshooting steps or patches that may address the issue.
    6. Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, providing them with the error message details and any relevant transaction logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, IW31 (Create Service Order), and IW32 (Change Service Order).
    • SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
    • User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to create and manage service orders in the system.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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