How To Fix CRMS4_DATA_EXCH026 - Item &1 is neither released nor completed.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_DATA_EXCH - Service: Message Class for Data Exchange

• Message number: 026

• Message text: Item &1 is neither released nor completed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_DATA_EXCH026 - Item &1 is neither released nor completed. ?

  The SAP error message CRMS4_DATA_EXCH026 indicates that an item in a CRM (Customer Relationship Management) document is neither released nor completed. This typically occurs in scenarios where data exchange or integration processes are involved, such as when trying to transfer data between systems or when processing documents that require certain statuses.
  Cause:
  
  Item Status: The item in question has not been released for processing or is still in a draft state. This means that the item is not yet ready for further actions, such as data exchange or integration.
  Incomplete Data: The item may be missing required information or may not meet the necessary criteria for it to be considered complete.
  Workflow Issues: There may be issues in the workflow that prevent the item from being released or completed.
  Configuration Issues: Incorrect configuration settings in the CRM system or related systems can lead to this error.
  
  Solution:
  
  Check Item Status: Verify the status of the item in the CRM system. Ensure that it is either released or completed. You can do this by navigating to the relevant document and checking its status.
  Release the Item: If the item is in a draft state, you may need to release it. This can typically be done through the document's action menu or by following the appropriate workflow steps.
  Complete Required Fields: Ensure that all mandatory fields are filled out correctly. If any required information is missing, complete it and try the operation again.
  Review Workflow: If the item is supposed to be released automatically through a workflow, check the workflow logs for any errors or issues that may have occurred.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the item type you are working with.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes to check the status of the item or to release it, such as CRM_ORDER or CRM_ORDER_MAINTAIN.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.