How To Fix CRMS4_DATA_EXCH023 - You can't manually assign a service bundle that contains a service part.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_DATA_EXCH - Service: Message Class for Data Exchange

• Message number: 023

• Message text: You can't manually assign a service bundle that contains a service part.

What causes this issue?

You can't manually assign a service bundle that contains a service part
to a purchase requisition or purchase order.
Any purchase requisitions required to trigger the procurement of service
parts contained in service bundles are created automatically by the
system when you release service bundles. The manual assignment of
purchase requisitions or purchase order isn't possible.

System Response

The transaction contains an error.

How to fix this error?

Create a service order with a service bundle and assign the required
service part. When you release the service bundle, the system
automatically creates a purchase requisition.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_DATA_EXCH023 - You can't manually assign a service bundle that contains a service part. ?

  The SAP error message CRMS4_DATA_EXCH023 indicates that you are trying to manually assign a service bundle that contains a service part, which is not allowed in the system. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with service orders or service management.
  
  Cause:
  The error occurs because:
  
  The service bundle you are trying to assign includes service parts that are not meant to be assigned manually.
  The system has specific rules regarding the assignment of service bundles and service parts to ensure data integrity and proper processing.
  
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check the Service Bundle Configuration:
  
  Review the configuration of the service bundle in the system. Ensure that it is set up correctly and does not include service parts that should not be manually assigned.
  
  
  
  Use the Correct Assignment Method:
  
  Instead of manually assigning the service bundle, use the appropriate method for assigning service bundles that contain service